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Frequently Asked Questions

Basics

Navaquest is a company offering world-class marketing and sales training. We serve broadcasters, publishers, and marketing agencies looking to position themselves as marketing experts.

Our mission is to take your legacy and new sellers and turn them into full-funnel marketing strategists and consultants.

We teach your team to sell marketing with strategies not tactics. Your digital marketing sellers will be certified in search, content marketing analytics and reporting, email marketing, social media, and much more. There are currently 13 certification courses to choose from.

We offer three training and coaching paths to increase business profitability: 

Do It Yourself
Do It With You
Do It For You

Navaquest provides online marketing training to marketers who are ready to become experts in their field. That includes TV stations, radio broadcasters, marketing agencies, newspapers, and other publishing companies. Sellers, sales managers, digital marketers, strategists, fulfillment, and content teams all benefit from Navaquest training and coaching!

If you’re growing your digital arm, Navaquest provides cutting-edge marketing and certifications to keep your team updated on the latest trends in digital marketing.

Our proven training can help you: 

  • Capture more marketing dollars. Your SMBs are spending money on marketing, a lot of money, just not with you… yet!  
  • Grow revenue and make your customers profitable by building campaigns that get results and show a return on their investment with you.
  • Become the marketing partner to your local SMBs. Make your team the local experts in marketing, so you’re looked at as the leaders in your market and your territory.
  • Don’t just get “a sale”, but earn upgrades and renewals, year after year.
  • Learn cutting-edge marketing strategies and earn marketing certifications to keep your team updated on the latest trends in digital marketing.

Navaquest is different in two main ways.

1. We onboard your sellers and marketers with a turn-key program that provides them a stellar experience with your company. 

What new employees do in their first hour, first day, and first week of employment is paramount to their success and in their retention with your organization. 

The Sales Playbook is a systematic program that teaches them the fundamentals of professional marketing sales and allows them to hit the streets faster and the ground running. They learn the skills needed to begin earning trust and credibility with their prospects and generating revenue for you quickly!

Twelve additional digital marketing mastery courses are offered to round out the education and develop the skills needed to capture more marketing dollars and build full-funnel strategies that get results for your SMBs.

2. We offer online courses with virtual coaching and in-person staff and client events

The synergy between online and offline training not only grows your revenue but helps you stand out as a marketing expert in your communities.

Navaquest provides virtual coaching to complement our online, on-demand certification courses. We ensure your team develops their skills, comprehends, and applies their training – not just ‘checking off a box’ or ‘getting through the course.’ They will take quizzes and exams to ensure understanding and application. 

Discussion, role-playing, and Q&A ensure you and your team really know your stuff, and can then use that know-how to get real results for your own clients. 

We also offer a variety of in-person staff, client, and prospect events that range from 90-minute happy hours with marketing content and networking with a range of topics, to half-day and full-day client workshops that allow your SMBs the chance to work on their business instead of in their business.

Founder Theresa K. Timm has invested nearly $50 million client dollars into marketing campaigns and storytelling over her 30+ year career.

Navaquest has helped marketing companies grow their sales revenue, and retain talent by giving them the coaching and education they need to become confident in their skills and efficient with their time. 

Our success stories number in the hundreds and thousands. (Suffice it to say – this stuff works.)

Now Navaquest is thrilled to offer this training, based on time-tested marketing fundamentals and strategies, to you.

A few case studies are here. Others are available upon request.

We don’t offer a guarantee at this time. Though we thoroughly vouch for our training and our testimonials speak for themselves, your success depends on many factors outside of our control.

Request a consultation. We’ll get back to you within one to two business days! 

Alternatively, you can email or call us: 
Email: [email protected]
Phone: (608) 796-2569

Monday – Friday, 8am–5pm Central Time, USA

If you’d like to purchase a certification course you can order directly through the website.  

If you’re interested in more than one certification or have multiple staff members in need of training, schedule a free talent needs assessment consultation. We’ll customize a plan and bundle a plan that makes sense for you.

For coaching and sales training you’ll want to do a consultation first, so we can discuss your exact needs. Contact us here.

Once your payment is submitted, you’ll receive an email with your login details for TRAINUAL, your online dashboard, where you’ll be able to access the training. You’ll speak to our team to schedule your coaching and events.

Someone from our team will get back to you within two business days.

Our sales and marketing training courses are all online and on demand. This allows your employees time to fit their training into busy schedules and avoid traveling. Any coaching or live training is customized to exactly what your team needs.

Certifications

All certification courses are online, with optional virtual coaching and live events.

The business world is changing fast, so our courses are updated every 6 months or so by our team of experts. This means you always get strategies and training that work now.

This is an “on-demand” training. Once your payment is submitted, you’ll receive an email with your login details for TRAINUAL your online dashboard where you’ll be able to access the training.

No. A certification that can simply be purchased isn’t worth the paper it’s printed on. That’s why our courses are challenging. If we’re going to allow you to display a DigitalMarketer badge, you better believe you’re going to have to earn it.

The certification is actually included for free, with the class itself making up 100% of the cost. Consider the personalized certification and badge an added bonus and proof of your distinguished achievement.

You’ll find that the test is “satisfyingly difficult.” It’s difficult enough that you need to actually know the materials, but it isn’t tricky or difficult just for the sake of being difficult. That said, to preserve the exclusivity and importance of this designation, we have made the tests challenging. The questions do pertain to our proprietary methodologies, so you shouldn’t expect to pass the test just because you have taken other marketing training or courses in the past. This training is different, and the exams will reflect those differences.

Our founder Theresa K. Timm teaches the New Hire On-Boarding Sales Training and all live client events and workshops in your market.

Additional digital marketing certification courses are taught by the world-class staff at DigitalMarketer.

Online certification courses are priced individually for the DIY model. If you have more than one individual that needs training and coaching we will bundle all available courses and coaching to suit your company’s needs.

See the full menu of certification courses. 

There’s no one-size-fits-all approach to training and coaching. If you have multiple staff members that need training please schedule a consultation and we’ll devise a plan that fits your budget and needs.

Coaching

We start with a talent needs assessment for current team members. We ask questions like, “How many sellers? Sales Managers? Strategists? Fulfillment team? What marketing sales training have you used? Are there plans to add staff?”

Then we custom-tailor a program to your exact needs – group or one-on-one, live or virtual.

Sales teams, sales managers, digital managers, strategists, content creators, and fulfillment teams. This ensures digital marketing mastery for your whole team.

Our coaches come from very successful sales and management backgrounds. They understand the importance of building successful sales cultures, with coaching and accountability.

We’ve designed our coaching to complement the sales and marketing certifications from DigitalMarketer. It’s some of the most comprehensive sales coaching you can find online, period.  

Learn more about our coaching.

We offer both virtual and live coaching, as part of our Do It With You and Do It For You models.

Both! There’s nothing cookie-cutter about our coaching. Instead, it’s completely custom and designed to fit the needs of your sales and marketing teams. 

We always start with a talent needs assessment to see what each team member needs, then custom-tailor a program for your marketing or sales team from there.

We’ll schedule your coaching based on availability that works for both of us throughout your contract.

We sell our coaching in blocks that can be ordered with the online certification course in our Do It With You and Do It For You programs. You can always add more coaching later, as needed.  

Schedule a quick call to learn about coaching pricing for your team.

Sales Training

The New Hire On-Boarding and Sales Playbook is an online course. The Navaquest Sales University is a two-semester course taught live.

Your team will become masters at the fundamentals of selling. From prospecting to upgrading, your Navaquest consultants have a proven system of success for sales growth and sales cost efficiencies.

See more on our Sales Training Page.

Our sales training is for managers and sellers alike.

Sales Training is online, on demand. There are add-on options for live staff training.

In-person events include Navaquest Sales University and live marketing events and workshops. We invite you to schedule a consultation where we discuss your specific needs.

Navaquest provides a subscription-based virtual coaching plan to enhance your online courses and digital mastery courses. For additional fees, we’ll come to your market for live events, workshops, and training for your staff, clients, and prospects.

Learn from sales veterans that have generated millions of dollars for their companies and have been recognized as the best in the industry by their peers.

We’ll schedule your sales training based on availability that works for both of us throughout your contract.

Do It Yourself

This is an “on-demand” training, resulting in a certification when you complete the test at the end of the course with a passing grade of 80%.

Once your payment is submitted, you’ll receive an email with your login details for TRAINUAL, your online dashboard, where you’ll be able to access the training.

In our Do It Yourself model, you can move at your own pace and will have 180 days to complete your courses! We understand that life happens and that just because you enroll today, that doesn’t mean you’ll be able to finish (or even start) the class this week. And that’s ok! Take as long as 6 months to earn your certifications.

Do It With You

This is subscription-based “online” training, with virtual coaching hours for you and your team, scheduled monthly, for the duration of your contract.

Once your payment is submitted, you’ll receive an email with your login details for TRAINUAL your online dashboard, where you’ll be able to access the training.

You’ll speak to our team to schedule your coaching and events.

You can move at your own pace and will have 365 days to complete your courses! We understand that life happens and that just because you enroll today, that doesn’t mean you’ll be able to finish (or even start) the class this week. And that’s ok! Take as long as 12 months to earn your certifications.

Do It For You

This is subscription-based “on-demand” training with virtual coaching hours AND live events for you and your team on a to-be-determined schedule, for the duration of your contract.

Once your payment is submitted, you’ll receive an email with your login details for TRAINUAL, your online dashboard, where you’ll be able to access the training. You’ll speak to our team to schedule your coaching and events.

You can move at your own pace and will have 365 days to complete your courses! We understand that life happens and that just because you enroll today, that doesn’t mean you’ll be able to finish (or even start) the class this week. And that’s ok! Take as long as 12 months to earn your certifications.

We’ll come out and do training on behalf of your company, no matter where you are. 

From half-day seminars and half-day workshops to 90-minute “happy hour with content” and workshops, our live events take many forms. Your team will invite your clients and prospects to help you sell more marketing and advertising and get a return on your training investment!

What Our Clients Say

Digital Marketer
Google Partner
Mid West Family
Borrell
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Fox
Waqe
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WJMC
LE-Full-Color
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Independent Broadcasters Association

Retain and Grow Your Current Staff and Make Your Company an Employer of Choice

Your employees want more than a paycheck. Today’s employees crave meaning, flexibility, mentorship, coaching, and growth opportunities! Offering them on-going training and certifications will allow them to grow, thrive, and give you a return on your investment.

The more independent and empowered your employees, the more productive and invested they are in their job and your company! 

Become an employer of choice and earn a reputation of providing cutting edge training and education to make your team the marketing sales leaders in your community.

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